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I ordered the original paint roller pro and was extremely happy with it. I wore out the roller and needed a replacement. I was told by operator to order replacements via customer service for $29.95 each. I rang customer service and was told no replacement rollers were...
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1.6
I liked
  • First product i ordered
I didn't like
  • Customer service
  • Inconsistent advice from company and the new product was rubbish
  • I had to ring them
#1144916
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Global Shop Direct - Eurobed never worked
I bought the eurobed on the 14 September.it arrived 3 weeks later in Australia , so around the begining of October. I opened the bed on the 10th of November because my Son was visiting...he was traviling a long way. However no matter how many times I tried to inflate...
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1.0
#1130289
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I received a $15 code for my birthday. When I tried to use it (on my birthday) the site informed me that it had already expired. I have rung at least x3 (and an email) times. Each operator that I spoke to said that they would try and get the code validated and get back...
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Global_Shop_Direct
Global_Shop_Direct

Email escalations@globalshopdirect.com.au and I'm sure it can be fixed easily

1.0
I didn't like
  • Customer service
#1110658
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Global Shop Direct - Global fraud direct

Global Shop Direct
#1138164
If you have been a victim of this fraudulent company contact pat magrae from the 7.30 report abc. Thousands of people in australia are now coming forward and there companys cracks are about to crack wide open. They are also harrasing people with no le way to return calls they are corupt to there very core and heads are about to roll!!
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Global Shop Direct - Hopeless

Global Shop Direct
#1075012
Was hopeless picking up things off floor would like a refund and address to return them
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Global Shop Direct - Not angry just wondering

Global Shop Direct
#1063022
What has happened with my keith urban guitar n dvds i ordered They said june Its now the 19th how much longer Thanks
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Global Shop Direct - I have not received my dashcam which l ordered and paid for a month ago.

Global Shop Direct
#1062602
I ordered and paid for a dashcamera a month ago and l have not received it.
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I rang to make an Oder but I didn't realise my phone wasn't fully charged ... So half through our conversion to order a product my phone went flat .... I searched for my charger and turned my phone on after 15 mins and there was 20 missed calls .... In this time a mate...
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Anonymous
Anonymous

i just received a dun and bradstreet letter saying i owe a total of 23.99 for a article i have purchased. Why did they not email me and say there is an amount of 23.99 owing c...

Global_Shop_Direct
Global_Shop_Direct

Can you email escalations@globalshopdirect.com.au and mention this complaint - we'll start an investigation

#1090048
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On 11 June 2017 I ordered a Brownie baking pan. I rang to find out when it would arrive and was told 10 working days. I sent 2 emails when the goods still had not arrived and they have not even had the decency to reply. I am very annoyed, they have my money but I have...
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#1075250
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Ordered 3 products 2 moths ago and all I get is ""Unfortunately due to overwhelming demand this item is facing significant delays. We are working on getting them as quickly as possible, however the current expectation is that these will not be available until the 18th...
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1.0
#1073583
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I made a purchase in February, and I'm yet to receive it. I've spoken to a number of your staff regarding this, to no avail. They’ve tried to be helpful. You see according to your customer service team, the courier couldn't deliver, then lost the item. So I gave my...
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1.0
I didn't like
  • Customer service is appaling non communicative
#1030468
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I bought the Keith Urban guitar, I paid for it over a month ago. did not hear anything from Global direct so rang them 2 weeks later, was told out of stock when the warehouse is resupplied I would get the item. Been another two weeks and no one has rang or contacted me...
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Anonymous
Anonymous

I'm having the exact same problem. I ordered ours on March 30 so it's been over 2 months

Anonymous
Anonymous

I have had the same experience as this person. Ordered Keith Urban Guitar Package on 2nd March, 2017. Paid in full and money taken out of my account the following day. It i...

1.8
I didn't like
  • Product not in stock
  • I had to ring them
#1007108
Reply to reviews
AFTER WAITING AT LEAST 3 WEEKS AFTER PLACING A ORDER AND CHECK THE PROGRESS OF MY ORDER ONLINE I CONTACTED BY PHONE. TO BE TOLD THAT THERE WAS NO STOCK AVAILABLE, EVEN THOUGH THE PRODUCTS WERE STILL BEING ADVERTISED ON THE TV. I WAS TOLD THER ORDER WILL BE READY THAT...
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I didn't like
  • Advertising products you do not have instock
  • Customer service
#1005774
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Contact Global Shop Direct

Mailing Address:
Global Shop Direct Pty Ltd
P.O.Box 97
Rozelle , NSW 2039
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Global Shop Direct Products and Services

Ordered the 5 second fix on 27 dec. Still hadn't turned up on 30th Jan. Rang Globalshopdirect only to be told the order hasn't been sent because they are out of stock. No attempt to contact me, they were extremely quick to debit my account for the cost, with...
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1.0
#999605
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