Global Shop Direct
Reviews and Complaints
Dissatisfied with the outcome
Preferred solution: You need to let customers know of this policy when buying your 2-1 offers, as I have wasted my money on getting the second item and not being able to use it.
User's recommendation: I will never recommend this company again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not completed
Preferred solution: Deliver product or service ordered
User's recommendation: pay more attention to customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWORST EVER - SCAM
- Idea of the products as advertised
- No response to online complaint
Preferred solution: Let the company propose a solution
Poor service.
User's recommendation: Not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible!!!
- Nil
Preferred solution: Full refund
User's recommendation: Do not use this company
Lack of service and honour.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible staff
Preferred solution: Full refund
User's recommendation: Do not buy from these criminals
Disappointed in service
Preferred solution: a better Return policy
User's recommendation: Dont buy in case you have to send it back
Con job well done
User's recommendation: Flush your money down the toilet
SaraMia Bra
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM THIS COMPANY no service
Customer Service is Pathetic
- Non
- Pathetic company
- Poor communication
Preferred solution: Don't want any contact. Will never deal with them again
User's recommendation: Avoid them at all cost
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill waiting for my order from 2nd April 2020
- Will never deal with global direct ever again
- Total lack of communication and full disclosure
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT BUY FROM THEM
Big Fat Liars with false advertising
On two occasions this group have offered special offers such as buy one get one free and in the most recent case a free frying pan, On both occasions having waited over a month for the delivery free item was not received.
They tell you it's your fault for not verifying the invoice, which I had done and basically apologize but do not rectify and then lie by telling you the bonus item was never on offer and you must be mistaken. The only thing is I verified this twice on the phone and both times it was confirmed.
At no point was I told there was no bonus item and no one ever told me I would need to wait over almost 2 months for delivery COVID or not that's disgusting. These guys don't care once they have you money.
- Falsely advertising
- Unhelpful
Preferred solution: Let the company propose a solution
User's recommendation: not worth dealing with the lying brick wall that is customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor business practices
- Poor shipping
- Poor communication
- Poor effort overall
Preferred solution: Full refund
Cannot contact consultant after more than an hour
User's recommendation: Keep your money and shop local or anywhere but there
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I purchased s bra recently. It is hideous.
I am trying to return same. They give me instructions which go round in a circle. Promised phone calls do not materialise.
Still attempting to print a returns label only to be told that the number is invalid. Just want to scream, but wilk keep trying.