Not resolved
1.0
Details
Product or Service Quality
1 comment

I received a $15 code for my birthday.When I tried to use it (on my birthday) the site informed me that it had already expired.

I have rung at least x3 (and an email) times. Each operator that I spoke to said that they would try and get the code validated and get back to me THAT DAY. As yet, I haven`t heard from anyone. In fact, the last gentleman?

I spoke to was really quite rude. The product that I wished to purchase, would have made my life that little bit easier, being confined to w/chair.

My code actually expires tonjght, so why couldn`t I use it on my birthday.Very disappointed.

Review about: Global Shop Direct Customer Care.

Reason of review: Invalid birthday/free shipping codes and very poor customer service.

Monetary Loss: $40.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service.

Had an Experience with Global Shop Direct?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Global_Shop_Direct
#1377149

Email escalations@globalshopdirect.com.au and I'm sure it can be fixed easily

You May Also Like

Flexshopper Account Review from Lewisville, Texas Flexshopper "On 6-2-16 I filled out an online app for this company that advertises itself as a lease-to-own company that caters to consumers who have credit issues. The application was approved..." Read more Aliexpress cancels order and requests passport, id, bank statements and won't respond to messages. Aliexpress " I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues up until..." Read more EBAY & SOME SELLERS WILL DO ANYTHING TO MAKE MONEY ANYWAY THEY CAN EVEN BY SUPPORTING KNOWN SCAMMERS Ebay "I have filed several complaints against EBAY for the sneaky way they make money & just how "Crooked" they really are. This is another complaint only this one is..." Read more Fanatics - SCAM!! Footballpersonality @kissmarketonlineshop.com @globalccpay.com Fanatics "Was scammed out of $300 by these lying SCAMMERS. Contacted my credit card company right away to place a hold on my card to prevent future purchases by these..." Read more Thumbtack  Service Hire a Pro is a Scam- Stay Away Thumbtack "I hired a so called Pro Jim Kerrigan " Mr. Fix It" to repair my washing machine machine . He stated that the diagnostic fee would be deducted from the..." Read more Heartland Rvs - Shabby Workmanship Heartland Rvs "Bought a 2014 Cyclone 4114 in Nov of 2014 and have to say, the quality, for a rig that retailed for $100,000+, is horrible. First rainstorm it flooded my kitchen..." Read more Lazada Malaysia - Lazada is no longer Lazada after they use LEX service. Lazada Malaysia "I have always enjoyed buying from Lazada until suddenly they use LEX service. This is a poor delivery system. They won't give you a valid ninjavan tracking number because they..." Read more Box Office Tickets - Holiday to NYC ruined! Box Office Tickets "I’m from the UK and bought 4 tickets to watch a Yankees game whilst we were on a once in a lifetime trip to New York. This was going to..." Read more