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I saw Tac Glasses on TV. On the ad they show the glasses being used for different things, skiing, fishing and driving. I bought the glasses for eliminating glare while driving however when i got them the tag said "Not to be used for driving". Also the tag on them said...
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#1192647
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Global Shop Direct - No clear instructions on how to return product within 30 DAY

you sent me a complicated skincare product which i dont know how to use due to obsqure directions when i thought i was ordering something entirely different. It has taken me 60 days to track down who was debiting my bank account and now its too late to send it back.
1.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1172023
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I purchased a star shower I think 2 Christmases ago and for those 2 uses it was spot on but when I put it out this Christmas only the red showed not the green and red together or just green ( this didn't work at all) at the time I paid the product off on instalment...
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#1161625
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We ordered 2 chill chests and were told they would be delivered by Xmas as they had them in the warehouse. Today my husband called them and were told delivery will be 1/1/18 not happy as they were to be Xmas presents. We asked for a priority delivery and were told they...
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#1152849
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I ordered the original paint roller pro and was extremely happy with it. I wore out the roller and needed a replacement. I was told by operator to order replacements via customer service for $29.95 each. I rang customer service and was told no replacement rollers were...
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1.6
I liked
  • First product i ordered
I didn't like
  • Inconsistent advice from company and the new product was rubbish
  • Customer service
  • I had to ring them
#1144916
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Global Shop Direct - Global fraud direct

If you have been a victim of this fraudulent company contact pat magrae from the 7.30 report abc. Thousands of people in australia are now coming forward and there companys cracks are about to crack wide open. They are also harrasing people with no le way to return calls they are corupt to there very core and heads are about to roll!!
#1138164
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Global Shop Direct - Eurobed never worked
I bought the eurobed on the 14 September.it arrived 3 weeks later in Australia , so around the begining of October. I opened the bed on the 10th of November because my Son was visiting...he was traviling a long way. However no matter how many times I tried to inflate...
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1.0
#1130289
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I received a $15 code for my birthday. When I tried to use it (on my birthday) the site informed me that it had already expired. I have rung at least x3 (and an email) times. Each operator that I spoke to said that they would try and get the code validated and get back...
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Global_Shop_Direct
Global_Shop_Direct

Email escalations@globalshopdirect.com.au and I'm sure it can be fixed easily

1.0
I didn't like
  • Customer service
#1110658
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I rang to make an Oder but I didn't realise my phone wasn't fully charged ... So half through our conversion to order a product my phone went flat .... I searched for my charger and turned my phone on after 15 mins and there was 20 missed calls .... In this time a mate...
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Anonymous
Anonymous

i just received a dun and bradstreet letter saying i owe a total of 23.99 for a article i have purchased. Why did they not email me and say there is an amount of 23.99 owing c...

Global_Shop_Direct
Global_Shop_Direct

Can you email escalations@globalshopdirect.com.au and mention this complaint - we'll start an investigation

#1090048
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Contact Global Shop Direct

Mailing Address:
Global Shop Direct Pty Ltd
P.O.Box 97
Rozelle , NSW 2039
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Global Shop Direct Products and Services

On 11 June 2017 I ordered a Brownie baking pan. I rang to find out when it would arrive and was told 10 working days. I sent 2 emails when the goods still had not arrived and they have not even had the decency to reply. I am very annoyed, they have my money but I have...
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#1075250
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